Job Title: Analytics Manager – Telematics
Location: Bexhill/Leicester/London/– Hybrid
Welcome to Hastings Direct
We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.
We provide insurance for over four million customers, but we know there’s even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.
We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.
Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics.
Role purpose
This role plays a key part in shaping the profitability and growth of our telematics products. You will blend underwriting insight with commercial performance analysis to inform pricing, trading strategy, and long-term portfolio profitability. You will be part of a high-performing analytics team, working closely with underwriting, pricing, and claims teams, with exposure to senior stakeholders.
Accountabilities
Own analysis of telematics product profitability, including loss ratio development and performance trends
Develop insights on claims trends and inflation, working closely with claims teams
Support pricing and trading strategy through data-led recommendations including adjustments in pricing to support profit goals
Present clear, actionable insights to senior stakeholders
Conduct deep-dive and ad hoc analysis to test hypotheses and inform decisions
Mentor junior analysts and contribute to team development
Skills Knowledge & Experience:
Technical skills:
Strong analytical capability with experience handling complex datasets
Experience with SQL, Python or similar data tools
Understanding of insurance metrics (e.g. loss ratios, profitability and commercial)
Business & communication:
Able to translate data into clear, actionable business insights
Strong stakeholder communication and presentation skills
Confident influencing and challenging stakeholders
Personal attributes:
Detail-oriented with high standards for data quality
Proactive, curious, and driven to improve performance
Collaborative and team-oriented
Interview Process:
Recruiter screening call
1st Round – Intro call with Hiring manager
2nd Round – Case study round
What we will give you:
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website
Benefits: in addition to a competitive salary and £5k car allowance you will also receive…
Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen
Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
