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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL is looking for an EMEA Account Sourcing Manager with strong Integrated Facilities Management (IFM) expertise to lead strategic sourcing for a dedicated client account. You'll own end-to-end procurement — from sourcing strategy and RFPs to supplier negotiations, contract management, and risk — across hard and soft FM services. Acting as a trusted advisor to client and account stakeholders, you'll drive measurable savings, optimise supplier portfolios, and shape sourcing solutions that create real value across the account's Workplace Management service lines. This role suits a strategic thinker who thrives on turning FM and procurement complexity into clear, commercial outcomes across the EMEA region.
What You'll Do
- Develop and implement sourcing strategies aligned with client requirements across Workplace Management service lines, and build Sourcing Plans that reflect account priorities and JLL's wider Sourcing & Procurement strategy.
- Lead negotiations, RFP management, and bid analysis, delivering committed savings and managing S&P targets for the account, with a strong emphasis on FM-related contracts.
- Optimise supplier portfolios to improve service quality and cost-effectiveness, and develop the supply chain to meet evolving account needs.
- Own contract and supplier compliance, maintaining accurate supplier details, contracts, and framework relationships, and ensuring adherence to S&P policies, industry standards, and country-specific practices.
- Manage supplier relationships end-to-end, including performance reviews, qualification, and onboarding, and resolve issues proactively to protect service continuity.
- Represent JLL Sourcing & Procurement in client and account meetings and forums, producing monthly and QBR reports on service performance, savings delivery, and project plans.
- Coordinate with the Account Director, Facilities Managers, and client contacts to manage account resources and align sourcing activity with operational delivery.
- Support client surveys and transformation initiatives, including audits, reporting, and transition support for account activities.
- Develop and manage the account's ESG strategy, embedding sustainable and responsible procurement practices.
- Monitor and report on KPIs, sourcing activity, and supplier performance, using the appropriate procurement platforms to drive continuous improvement.
What We're Looking For
- A strong background in Integrated Facilities Management (IFM) or Facilities Management (FM) — this is a minimum requirement for the role.
- A strategic mindset, with the ability to build EMEA-wide relationships with multi-national suppliers and align sourcing activity with account and business goals.
- Solid understanding of FM services, supplier environments, and industry best practice across hard and soft services.
- A track record of managing complex FM contracts and service level agreements, with knowledge of sustainable and innovative FM solutions.
- Strong project, financial, and resource management skills, backed by sound commercial and numerical judgement.
- Outstanding communication, negotiation, and influencing skills, with strong written and verbal English and the ability to build credibility with senior stakeholders across regions.
- Analytical thinking and sound judgement, paired with creativity in problem-solving.
- Personal effectiveness and self-management, with the ability to build and sustain professional relationships across a matrixed organisation.
- Working knowledge of Microsoft Office and relevant procurement or FM systems and platforms.
- Willingness to travel across the account's sites and EMEA region as needed.
What You Can Expect From Us
- Competitive base salary
- Private medical insurance
- Flexible work arrangements, including hybrid working
- Enhanced pension scheme
- Electric car scheme
- Recognition as a top employer — ranked #13 in the Financial Times UK Best Employers Index
- Strong long-term career progression opportunities within a global organisation
Location:
On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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JLL London, England Office
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