Manage Ericsson customer accounts across Egypt, developing trusted relationships, identifying sales opportunities, positioning BSS/OSS solutions, presenting products, and coordinating cross-functional sales and delivery efforts. The role owns customer contribution, cash flow, governance, stakeholder alignment, and profitable business outcomes while addressing complex customer needs related to telecommunications, cloud, virtualization, and analytics.
Join our Team
About this opportunity:
Join our dynamic team at Ericsson as an Account Manager who'd want to be part of our transformation journey as a company and within Market Area Europe, Middle East and Africa.
This role requires a deep understanding of the Ericsson's product and services portfolio, as well as a comprehensive understanding of your customers' business, operations and objectives. In this role, you will be responsible for consolidated customer contribution and cash flow, including working capital.
We are searching for an Account Manager who will act responsibly with Customer , taking accountability for developing business relationships while actively contributing to customer success and generating profitable business for Ericsson.
What you will do
The skills you bring
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 792186
About this opportunity:
Join our dynamic team at Ericsson as an Account Manager who'd want to be part of our transformation journey as a company and within Market Area Europe, Middle East and Africa.
This role requires a deep understanding of the Ericsson's product and services portfolio, as well as a comprehensive understanding of your customers' business, operations and objectives. In this role, you will be responsible for consolidated customer contribution and cash flow, including working capital.
We are searching for an Account Manager who will act responsibly with Customer , taking accountability for developing business relationships while actively contributing to customer success and generating profitable business for Ericsson.
What you will do
- Strategically position and market our Business and Operational Support Solutions (BSS/OSS)
- Identifying critical customer needs through consultative customer engagement to generate sales opportunities
- Conduct product/solution presentation and demonstration to articulate value propositions.
- Orchestrating Ericsson's cross-functional engagement throughout the sales process and deal lifecycle .
- Participating with the VP & KAM team in developing business plans and new sales initiatives.
- Create, maintain and leveraging trust-based relationships with relevant customer interfaces
- Thought leadership in the areas of communication evolution, virtualization, cloud, and analytics.
- Demonstrating strong internal and external governance capabilities by effectively managing stakeholder alignment, ensuring compliance with organizational processes, and driving accountability.
- Applying advanced problem-solving and critical-thinking skills to address complex business challenges, mitigate risks, and deliver successful customer and business outcomes.
The skills you bring
- Degree in Engineering preferably in Electronics, Computer science, Telecommunication and MBA (Master in Business Administration or similar)
- Experience selling Ericsson's Business & Operational Support solutions.
- Strong sales and delivery experience
- Experience with IT, e-commerce, BSS, OSS, Cloud Environments
- Understanding of Mobile technologies (3G, 4G/LTE, 5G).
- Strong problem-solving and critical thinking skills.
- Cultural awareness within a global team environment.
- Leadership and change management skills.
- Ability to foster teamwork and collaboration.
- Strong financial acumen, combined with innovative and creative thinking.
- Excellent presentation and communication skills.
- Strong interpersonal and social skills.
- Excellent commercial and financial acumen.
- Results-oriented with a responsive and proactive approach.
- Perseverant and open-minded, with a passion to learn and succeed.
- Arabic and English language proficiency.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 792186
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