Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.
With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.
At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people.
We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.
Job DescriptionAs an Account Manager for U4F, you will take full commercial ownership of a defined portfolio of existing customers across the UK & I region. Acting as a trusted advisor, you will ensure customers realize maximum value from their U4F solutions while driving renewals, expansions, and long‑term growth.
This is an exciting opportunity to join a newly dedicated team and work closely with the General Manager, Sales Leadership, Solution Consulting, and wider GTM functions.
Responsibilities
- Manage a portfolio of U4F customers as their primary commercial contact and product advocate.
- Own customer retention and expansion outcomes, identifying and progressing upsell and cross‑sell opportunities in collaboration with Sales Engineering and Solution Consulting.
- Find whitespace opportunities and drive a value based sales approach
- Conduct structured account reviews to understand customer priorities, open issues, adoption, and future roadmap needs.
- Identify white space opportunities and lead a value based sales engagement
- Build strong, senior‑level stakeholder relationships, positioning Unit4 as a long‑term strategic partner.
- Collaborate closely with RevOps, Product, Marketing, and Customer Success to align customer needs with solution positioning and value realization.
- Maintain strong CRM hygiene, including accurate forecasting, pipeline progression, and opportunity stage management.
- Contribute to the U4F go‑to‑market strategy by bringing customer insights that shape product development and commercial execution.
What You Bring:
- 2+ years of experience managing enterprise software customers, ideally within financial management, ERP, SaaS, or other complex B2B solutions.
- Strong commercial acumen with a proven track record of achieving revenue, renewal, retention, and account‑growth targets.
- Experience using MEDDPICC as a sales methodology to navigate complex sales cycles whilst ensuring a value based sales approach
- Ability to build trust and credibility with senior finance stakeholders and cross‑functional teams.
- Excellent communication, negotiation, and relationship‑building skills.
- A proactive, consultative approach with strong organisational discipline and attention to detail.
- Comfort working in a transforming environment with evolving processes, structures, and product offerings.
- Desire - Whilst this role is remote, we expect you to be out in the field visiting our customers
Who we are
We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.
We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.
We are reimagining how work makes people feel.
What we offer
- a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
- balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
- growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work
- talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
- a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
- a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.
Our commitment to equity
Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:
- Our focus to DEI remains central to who we are
- Inclusive hiring at Unit4: Building equal opportunities for all
Background check
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
.png)
