At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About eBay Live:
eBay Live is building the future of shopping — where sellers and buyers connect through livestream that blend entertainment, trust, and community. It’s commerce with a heartbeat, powered by creativity and data, and built like a startup inside one of the world’s most recognized marketplaces.
We’re looking for an Account Lead to help our biggest, Collectibles sellers thrive within eBay Live broadcasts. You’ll be the trusted partner guiding top sellers after they launch — helping them grow audiences, drive GMV, and become category leaders.
About the team and the role:This role combines relationship management, strategy, and performance coaching. You’ll help sellers improve stream quality, optimize their business operations, and connect their goals to eBay Live’s broader growth vision.
The Account Lead for eBay Live plays a pivotal role in encouraging positive relationships with top strategic sellers. They also lead key initiatives to improve seller benchmarks, partnerships, GMV, and programming optimization. This position is dedicated to accelerating the growth of sellers and coaching a small team of account managers through consultative partnerships and knowledge sharing, focusing on the most strategic and vital relationships within the assigned categories.
What you will accomplish:
Manage eBay’s largest Live accounts through strategic business reviews, customized growth plans, and data-driven optimizations.
Lead the Collectibles "pod" by coaching 1–2 team members and spearheading large-scale seller initiatives.
Guide enterprise sellers through platform integrations, policy changes, and advanced selling strategies to ensure compliance and success.
Partner with internal business units to resolve complex seller issues and establish standardized protocols for the seller community.
Track and report on seller metrics and the effectiveness of educational initiatives to hit ambitious growth targets.
What you will bring:
- Deep knowledge of and passion for TCG, Comics, and Sports Memorabilia.
5+ years in e-commerce and account management, specifically working with enterprise-level clients.
Demonstrated ability to lead independently and coach team members to maintain high performance.
A data-driven mindset with comfort in P&L, analytics, and modeling to tell a compelling business story.
Executive-level verbal and written skills with the ability to influence stakeholders at all levels.
Strong project management skills with the adaptability to pivot in a fast-paced environment.
Advanced knowledge of Google Workspace and a strong understanding of digital advertising.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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