Drive revenue by acquiring and managing small to mid-sized restaurant and hospitality businesses. Responsibilities include prospecting, understanding operational challenges, delivering tailored SaaS demonstrations, explaining APIs and integrations, handling objections, closing deals, maintaining pipeline forecasts, and partnering with onboarding, account management, and support teams. The role is hybrid in a European office and includes occasional customer and conference travel.
At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.
Department Focus:
The Sales team at Deliverect— the pulsating heartbeat of our journey towards growth and the delivery of exceptional value to our customers. We're not just on the front lines; we are the front lines, simplifying order management and shaping the future of how businesses thrive.
For us, it's not merely about transactions; it's a transformative journey, fostering lasting connections and redefining the very essence of order management. Beyond selling, we are builders of consultative relationships, drivers of innovation, and creators of a landscape where our customers not only survive but thrive.
Meet our team—a force that doesn't just make deals; we make life easier for our customers, embodying a spirit that redefines order management. In our ranks, colleagues are not just colleagues; they're innovators, champions of excellence, and the driving force behind Deliverect's continued success. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.
Your Impact:
As an Mid-Market Account Executive at Deliverect, you will be responsible for driving revenue growth by acquiring and managing small to mid-sized restaurant and hospitality businesses. Your focus will be on building strong relationships with business owners and key decision-makers, understanding their operational challenges, and offering tailored SaaS solutions that improve efficiency and drive results. This role is essential to expanding Deliverect’s footprint in local and regional markets.
*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in a local European office and 2 days from the comfort of your home.
What You Will Do:
- Identify and engage high-potential businesses through targeted research, online tools, and strategic networking within the hospitality and foodservice industry.
- Develop a strong understanding of the operational challenges faced by Mid-Market businesses, allowing you to clearly articulate how Deliverect drives efficiency, improves ROI, and simplifies order management.
- Deliver value-based product demonstrations that directly address each prospect's pain points, showcasing the tangible benefits of Deliverect’s platform.
- Communicate complex topics—such as APIs, POS integrations, and third-party delivery platforms—in a simple, relatable way that resonates with business owners and operators.
- Confidently manage objections and guide prospects through the decision-making process to successful deal closure.
- Partner with onboarding, account management, and support teams to deliver a seamless, end-to-end customer journey — ensuring each client experiences the full value of Deliverect from day one.
- Occasionally travel to attend customer meetings or industry conferences.
What You Will Bring:
- Fluency in English and Italian.
- 3+ years of sales experience, preferably in B2B SaaS or the restaurant technology space, ERP enterprise solutions, etc.
- Consultative selling skills with the ability to understand customer needs and present tailored solutions that drive value.
- Excellent negotiation skills and a creative approach to solving customer challenges.
- Excellent verbal and written communication skills, with the ability to handle objections effectively.
- Maintain a healthy pipeline with accurate revenue forecasting and timely follow-ups on all opportunities.
- Thrives in a fast-paced environment and enjoys building relationships.
- Highly motivated, self-directed, and results-oriented, with strong organizational skills and the ability to pivot strategies to achieve results.
Join Our Innovative Journey:
At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.
What You'll Gain by Joining Us:
Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.
Our Commitment to Inclusion:
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.
Important Information:
1. Fluency in English is required, with strong written and verbal communication skills being essential.
2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.
3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.
4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.
If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected].
Ready to shape the future of commerce with us? Explore our opportunities and apply today!
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