Jobs at Deliverect

Support post-sales account management for a portfolio of SaaS customers under senior Account Managers. Manage renewals, identify upsell and cross-sell opportunities, build customer relationships, support QBRs, gather customer feedback, and coordinate with Product, Sales, Support, Legal, and Finance teams to deliver solutions and drive retention and growth.

Provide strategic technical guidance to enterprise clients, designing scalable integrations and adoption plans. Lead technical alignment sessions, API and middleware troubleshooting, systems testing, training, and deployments. Advise technical and executive stakeholders, communicate customer feedback to Product and Engineering, influence platform roadmaps, document bugs, improve implementation frameworks, and mentor team members.

Lead complex SaaS implementation projects, manage timelines and client expectations, configure solutions, deliver customer training, troubleshoot technical issues, and collaborate with Sales, Customer Success, Product, and Engineering. The role requires advising clients on integrations, resolving implementation problems, supporting adoption, and improving implementation workflows.

Drive revenue growth by acquiring and managing small and mid-sized restaurant and hospitality businesses. Identify prospects, understand operational challenges, deliver tailored SaaS demonstrations, explain APIs and integrations, manage objections, close deals, maintain pipeline forecasts, and collaborate with onboarding, account management, and support teams. The role is full-time and hybrid, with occasional travel for customer meetings and industry conferences.

Drive revenue by acquiring and managing small to mid-sized restaurant and hospitality businesses. Responsibilities include prospecting, understanding operational challenges, delivering tailored SaaS demonstrations, explaining APIs and integrations, handling objections, closing deals, maintaining pipeline forecasts, and partnering with onboarding, account management, and support teams. The role is hybrid in a European office and includes occasional customer and conference travel.

Lead global cloud reliability, infrastructure, and security for a high-growth B2B SaaS platform. Define infrastructure strategy, improve CI/CD and automation, drive observability and SLOs, enforce security and compliance, and enable engineering teams with scalable, reliable cloud architecture across distributed teams.

Drive revenue by acquiring and managing mid-market restaurant and hospitality customers. Build consultative relationships, deliver product demonstrations, handle objections, close deals, maintain pipeline and forecasts, and coordinate onboarding and account teams to ensure customer success. Occasional travel for meetings and conferences.

Lead global IT infrastructure and vendor management for a fast-growing B2B SaaS company. Own IT strategy, procurement lifecycle, enterprise contract negotiation, systems administration, data governance, zero-trust policies, asset management, and support for a distributed workforce while building KPIs and vendor performance models.

Serve as strategic advisor to the CEO and Executive Office, driving executive cadence, decision tracking, OKR delivery, cross-functional alignment, KPI/dashboard integrity, and board/investor communications. Lead key programs, prepare briefs and executive materials, and ensure top company priorities ship. Hybrid role requiring US-hours coverage several days weekly and roughly 20% international travel.

Manage a portfolio of B2B SaaS customers post-sale to drive renewals, upsells, retention and expansion. Serve as main customer contact, run QBRs, lead projects, collaborate cross-functionally, and resolve mid-level escalations to maximize lifetime value.

Lead product go-to-market strategy, positioning, and enablement for B2B SaaS features; track product adoption and campaign metrics; gather market and customer feedback to inform product development and competitive positioning.

Manage and grow strategic international enterprise accounts by driving complex sales cycles, building pipeline, mapping senior stakeholders, delivering tailored demos and ROI cases, and aligning cross-functional teams to expand ARR and global franchise relationships.