Jobs at Zip

Manage enterprise SaaS customer accounts through renewals, upsells, adoption, and value realization. Act as a trusted advisor and product consultant, negotiate renewal contracts, identify customer needs, demonstrate the platform, and coordinate internal teams to close deals. Develop procurement expertise, use sales intelligence tools to manage sales cycles, and contribute to evolving sales processes at a high-growth startup.

Leads and develops Account Executive and Account Management teams, owning revenue targets, forecasting, pipeline health, customer expansion, retention, and sales processes. Coaches deal strategy, qualification, discovery, account planning, and execution while partnering with Sales, Customer Success, Product, and Marketing. The role also hires sellers, optimizes KPIs and incentives, engages customers, and helps scale Zip’s go-to-market organization.

Drive enterprise SaaS sales from prospecting through close, serving as a trusted advisor and product consultant. Build procurement expertise, deliver value-based sales cycles, prospect through leads and personal networks, conduct product demonstrations, and evangelize the platform. Help shape sales processes and team culture in a rapidly growing startup while using sales intelligence and engagement tools to manage opportunities and customer acquisition.

Drive enterprise SaaS sales from prospecting through close, serving as a trusted advisor and product consultant. Learn and demonstrate Zip’s procurement platform, identify customer needs, manage value-based deal cycles, prospect through leads and networks, and acquire new customers. The role also involves shaping sales processes and team culture in a rapidly growing startup.

Leads enterprise customer onboarding and end-to-end ERP or procure-to-pay implementations. Configures customer processes, manages requirements and projects, trains stakeholders, delegates work to consultants, and collaborates with product and engineering teams on customer requests. The role also improves post-sales processes and accelerates customer time to value.

Lead end-to-end enterprise ERP and software implementation projects from planning and design through launch and hypercare. Manage project governance, schedules, RAID logs, risks, dependencies, stakeholder alignment, executive communications, technical integrations, SIT/UAT, cutover planning, production readiness, and post-launch stabilization. Serve as a trusted advisor to enterprise clients, executives, PMOs, and cross-functional teams while ensuring deployments remain on time, within scope, and compliant with organizational policies.

Own Zip’s end-to-end demo engineering function by building and operating demo environments, datasets, scripts, reusable tooling, narratives, and certification standards. Automate demo asset generation with AI, validate workflows using Playwright, prototype with AI-native tools, and design agentic loops that prepare, test, and repair environments. Partner with Solution Engineering, Product, Product Marketing, and Enterprise Architecture to keep demos aligned with product releases and enable consistent self-service delivery for sales teams.

Manages enterprise customers post-implementation, driving procurement platform adoption, business outcomes, customer health, engagement, renewals, and loyalty. Advises stakeholders across Procurement, Finance, Legal, IT, Security, and Compliance; provides technical enablement and support; translates customer needs into product solutions with engineering and product teams; trains customer product specialists; and improves Customer Success processes and assets.

Leads Zip’s EMEA strategic enterprise sales team from the London office. Responsibilities include setting and executing sales strategy, managing large enterprise and C-level relationships, recruiting and coaching Sales Executives, forecasting pipeline, developing partner channels, and achieving new business and expansion targets. The role requires value-based selling expertise, operational excellence, sales performance optimization, and experience scaling teams in hyper-growth environments.

Leads EMEA commercial sales by building and managing Sales Executive teams, developing regional sales strategy, exceeding revenue targets, forecasting pipeline, and coaching high-performing talent. Partners with business development, solution consulting, marketing, executives, and external partners to expand markets and drive enterprise value-based sales. The role requires C-level relationship management, recruiting, performance optimization, and regular in-person work from a central London office.

Implement and configure Zip integrations for enterprise customers across ERP, procurement, ticketing, CLM, and TPRM systems. Design integration architectures, validate API requirements, configure solutions using iPaaS tools, test and troubleshoot integrations, document technical solutions, provide project estimates and status updates, and transfer knowledge to customers. Collaborate with sales, solutions, product, and engineering teams to improve integration processes and customer outcomes.

Leads strategic enterprise software implementations for complex, global customers. Oversees executive sponsorship, deployment risk, solution architecture, workflow design, testing, governance, and scalable implementation playbooks. Mentors Implementation Managers and Solutions Architects while partnering with Sales, Product, Engineering, and Customer Success. The role requires executive stakeholder management, process standardization, leadership development, and experience with large-scale ERP integrations and enterprise transformation.

Leads pre-sales implementation scoping for complex SaaS deployments, validating technical feasibility, presenting implementation approaches, negotiating and drafting Statements of Work, and aligning customer expectations with achievable delivery plans. Partners with sales, deal desk, implementation teams, and prospective customers to improve deal quality and closure rates. Also helps establish scalable consulting processes, assets, and systems.

Designs and standardizes SAP ECC, S/4HANA, and Ariba integration templates for scalable enterprise implementations. Partners with Engineering, Product, Design, and customer-facing teams to translate complex requirements into reusable integration assets, support pre-sales architecture, troubleshoot APIs, and establish technical implementation standards. The role requires strong SAP MM and FI process knowledge, integration experience, API proficiency, and the ability to communicate technical concepts across audiences while driving continuous improvement.

Generates new business through outbound prospecting, cold calls, email, social outreach, and lead qualification. Partners with Account Executives and sales leadership to schedule discovery meetings, build pipeline, research target markets, and position solutions to customer needs. Maintains prospect data, manages follow-up, meets activity and pipeline goals, and develops expertise in Zip’s procurement platform and target personas. The role is fully in-office five days per week in London, with potential hybrid flexibility after meeting quota.

Manage daily London office operations, including supplies, deliveries, room bookings, facilities requests, vendors, building management, events, food programs, visitor access, and hospitality. This fully onsite contract role supports a clean, organized, welcoming workplace and collaborates with Workplace, People Operations, and other internal teams to improve processes and employee experience.

Own marketing-sourced leads from digital campaigns, events, webinars, and content syndication. Develop leads through nurture campaigns and sequences, create sales opportunities, and serve as a liaison between marketing and sales. Build expertise in Zip’s product, educate prospects, provide campaign feedback, and execute experiments to improve go-to-market processes. The role requires strong communication, organization, adaptability, analytical thinking, and a customer-focused, goals-driven mindset.

Serve as the primary pre-sales technical contact for Zip’s enterprise procurement platform across EMEA. Partner with sales teams to conduct technical discovery, product demonstrations, proof-of-concepts, workshops, RFx responses, and solution proposals. Advise prospects on integration strategies and architectural fit, address technical questions, influence decision-makers, and connect customer requirements to business outcomes. Collaborate with post-sales teams on implementation transitions and provide feedback to improve products and processes.

Generate new business through outbound prospecting, cold calling, email, social outreach, and lead qualification. Research target industries and personas, prioritize accounts, schedule high-value discovery meetings, and collaborate with Account Executives to build pipeline and revenue. Maintain prospect databases, meet activity and pipeline goals, develop market expertise, and contribute to scaling the sales process. This fully in-office EMEA role requires German fluency and strong communication, strategic thinking, resilience, and adaptability.

Serves as the primary pre-sales technical advisor for Zip’s enterprise procurement platform. Responsibilities include customer discovery, solution demonstrations, objection handling, custom demo development, RFx and security questionnaire responses, POC scoping, technical troubleshooting, and collaboration with sales and post-sales teams. The role also gathers customer feedback, supports product evolution, and helps build the regional pre-sales organization while engaging enterprise and German-speaking DACH customers.