Teams at Zendesk

Lead end-to-end onboarding and implementation for newly signed customers, run kickoffs and trainings, develop project plans, coordinate cross-functional teams, track KPIs, resolve escalations, and drive adoption to support retention and expansion.

Lead EMEA partner sales strategy to build a scalable indirect business. Own partner-sourced revenue, recruit and enable diverse partners (Resellers, SIs, MSPs, Distributors, BPOs), manage forecasting and pipeline, hire and develop regional teams, and participate hands-on in high-impact deals to drive growth and customer outcomes.

The Senior Sales Product Specialist will expand the Employee Service account base, manage the sales cycle, conduct ROI analyses, and collaborate with product development while achieving sales quotas.