Jobs at Zendesk

The GTM Enablement Associate will design and deliver enablement programs, analyze performance gaps, and leverage AI tools to enhance training initiatives. The role involves collaboration across teams and continuous improvement based on feedback and metrics.

The Senior Sales Product Specialist will expand the Employee Service account base, manage the sales cycle, conduct ROI analyses, and collaborate with product development while achieving sales quotas.

The Senior Account Executive is responsible for driving revenue growth by acquiring new customers, nurturing relationships, and identifying expansion opportunities while utilizing data insights to enhance strategies and exceed sales targets.

As an AI Services Consultant, you will provide expert guidance on Zendesk's AI solutions, ensuring clients achieve operational excellence and high customer satisfaction through effective project delivery and technical support.

As an AI Services Consultant, you will provide technical solutions, optimize AI implementations, manage projects, and ensure customer satisfaction for Zendesk AI products.

The Senior Strategic Program Manager will drive program delivery for Zendesk's EMEA customer accounts, ensuring alignment between stakeholders, managing escalations, and facilitating communication across teams to meet strategic goals.

The AI Services Consultant provides technical solutions for AI product implementation, ensuring customer satisfaction through effective project management, guided configurations, and change management processes. They act as technical experts to optimize AI solutions and drive business outcomes for customers.

The Enterprise Account Executive will drive growth by securing new enterprise accounts, lead strategic sales cycles, and promote AI adoption to C-level executives, ensuring alignment with business goals.

Lead the development of voice AI solutions focusing on speech recognition, NLP, and deployment of AI models. Collaborate with teams to deliver high-quality products and innovative technologies to enhance customer experiences.

The AI Success Strategist owns the AI roadmap, drives customer adoption, ensures business value, and collaborates with cross-functional teams to optimize AI deployment and satisfaction.

Lead the design and implementation of AI-powered customer experience solutions, driving technical strategy through all phases of the sales cycle and delivering value to organizations.

Drive enterprise revenue by acquiring and expanding large customers, managing complex multi-month sales cycles with proof-of-concept stages, building C-level relationships, creating territory plans, leveraging data to prospect and retain clients, and collaborating with internal teams to negotiate and close strategic deals.

The AI Services Consultant II at Zendesk is responsible for providing technical solutions, guiding customers with AI integration, and ensuring project delivery and customer satisfaction.

The Principal Value Architect at Zendesk leads cross-functional Value Consulting engagements, develops Value Cases, and collaborates with sales teams to enhance customer experience and achieve strategic objectives in a dynamic environment.

The Senior Solutions Consultant will lead customer engagement, architect AI-driven solutions, and drive technical strategy to meet customer goals in CX and ES.

The role involves designing and testing AI solutions, managing research projects, collaborating with teams, and introducing new ML concepts for product development.