Jobs at Zendesk

Sell Zendesk AI-informed SaaS to SMB customers by hunting new logo opportunities, managing full sales cycles, building ROI-driven cases, and collaborating with solutions engineers. Use AI insights and CRM tools to forecast, expand accounts, drive renewals, and meet revenue targets while partnering with marketing and customer success.

Drive enterprise revenue by acquiring new customers and expanding existing accounts. Manage complex, multi-month value-based sales cycles with POCs, build C-level relationships, create territory plans, leverage data to prospect and retain clients, and collaborate cross-functionally to meet quota.

The Senior Sales Product Specialist will expand the Employee Service account base, manage the sales cycle, conduct ROI analyses, and collaborate with product development while achieving sales quotas.

Lead end-to-end AI adoption and multi-year roadmaps for enterprise customers, align cross-functional teams, design solutions, measure AI adoption and commercial impact, advise on responsible AI and compliance, and drive retention and expansion through outcome-driven success plans.

Lead technical deal cycles for enterprise and commercial accounts: perform technical discovery, design solutions, build POCs and AI-driven workflows, configure integrations and APIs, ensure security/compliance, and advocate product feedback to internal teams.

Partner with EMEA sales leadership to drive forecasting, territory planning, pipeline management, and regional GTM execution. Lead AI and automation adoption, optimize sales processes, and provide data-driven insights using Salesforce and BI tools. Act as regional SME for sales tech stack and represent regional needs in global forums.