Teams at Zebra Technologies

Leads global business process improvement and governance for Customer Success and Services. Oversees process architecture, documentation, standardization, optimization, reporting, repositories, and cross-functional integration. Manages process and Lean Six Sigma resources, mentors continuous improvement initiatives, supports automation and digital transformation, and ensures stakeholder adoption. Governs data and reporting tools, prioritizes improvement opportunities, presents outcomes to executive audiences, and manages team performance.

Manage a portfolio of 5–6 enterprise retail accounts as the primary post-sales advisor. Drive customer adoption, business outcomes, QBRs, product utilization, renewals, retention, commercial negotiations, expansion opportunities, and technology refreshes. Partner with sales, engineering, support, product, and executive teams to resolve critical issues and grow recurring revenue across hardware and SaaS solutions.

Research and develop SLAM, VIO, 3D spatial perception, and camera pose estimation algorithms for resource-constrained edge devices. Translate research into real-time, low-latency neural and spatial pipelines running on mobile NPUs, DSPs, and GPUs. Build on-device capabilities for augmented reality, enterprise vision, barcode recognition, OCR, and multimodal edge AI while collaborating with hardware, software, and product engineering teams.