Teams at Zaizi

Lead product strategy and user-centred design across a UK government digital consultancy. Oversee Product, Business Analysis, and UCD disciplines; advise senior civil servants; guide AI-enabled service development; assure GOV.UK Service Standard compliance; coach practitioners; shape bids and propositions; and co-manage commercial performance, delivery quality, client outcomes, and capability growth.

Lead the research, development, testing, deployment, and maintenance of complex machine learning and generative AI models. Design MLOps pipelines for CI/CD, monitoring, retraining, and production operations. Solve complex technical problems, evaluate emerging AI technologies, deliver high-risk prototypes, integrate models with existing systems, and ensure model safety, security, performance, and reliability. Mentor junior team members and provide specialist generative AI expertise for public sector and national security projects.

Provide 1st-, 2nd-, and some 3rd-line IT support, manage Microsoft 365 and Azure user access, administer security controls, monitor alerts, maintain endpoint compliance, support patching and audits, train users, and troubleshoot hardware and local networks onsite.