Teams at Zaizi

Provide 1st-, 2nd-, and some 3rd-line IT support, manage Microsoft 365 and Azure user access, administer security controls, monitor alerts, maintain endpoint compliance, support patching and audits, train users, and troubleshoot hardware and local networks onsite.

Designs and oversees user-centered experiences, prototypes, workshops, and other design artefacts for government client projects. The role involves researching user needs, defining end-to-end journeys, synthesizing insights, advocating for users, ensuring accessible design, and collaborating with product managers, architects, developers, testers, clients, and stakeholders. The designer also mentors other UX professionals and establishes design approaches across agile projects.

Lead design and delivery of secure, scalable cloud-native solutions for UK Public Safety. Translate operational needs into architectures, guide Agile/DevSecOps teams, resolve high-risk technical challenges, mentor engineers, and ensure consistency across engagements while championing automation, resilience, and security.