Teams at Writer

Lead high-impact, cross-functional product initiatives from discovery through launch and iteration. Shape product strategy and multi-quarter roadmaps, engage enterprise customers, define requirements with engineering and design, and translate complex AI capabilities into valuable products. Own success metrics, align go-to-market and executive stakeholders, and mentor product managers. The role requires strong product judgment, technical fluency in LLMs and AI platforms, customer empathy, strategic thinking, and execution excellence.

Build and operate resilient, highly available infrastructure for WRITER’s enterprise generative AI platform. Responsibilities include SRE, DevOps, platform engineering, cloud infrastructure, Kubernetes, Terraform, automation, reliability engineering, incident response, SLOs, observability, cost optimization, and root-cause analysis. The role owns systems end to end, leads infrastructure initiatives, improves on-call operations, and collaborates with product, security, and engineering teams in a hybrid London or New York environment.

Develop and implement quality assurance strategies, automated test frameworks, and test plans for AI agents and LLM-powered applications. Integrate automated testing into CI/CD pipelines, manage test data and mock services, investigate defects, monitor production AI performance, and conduct root cause analysis. Collaborate with product, machine learning, and data science teams while championing quality practices across engineering.