Jobs at Wolters Kluwer

Leads the global TeamMate customer lifecycle from implementation through renewal, overseeing Professional Services, Customer Success, Customer Service, Retention, Sales Support, Business Intelligence, and Product Operations. Manages approximately 90 global employees and external partners, drives customer engagement and retention, supports pricing, packaging, budgeting, strategic projects, market sizing, business cases, and operational automation. Partners across Sales, Marketing, Product, Finance, and global services teams to improve recurring revenue and customer outcomes.

Leads enterprise technology product innovation, strategic portfolio direction, market positioning, resource allocation, budgeting, KPI management, and executive leadership. The role oversees senior managers and high-level professionals, aligns product initiatives with organizational goals, drives competitive advantage, and represents the organization at industry events.

Develop and validate trustworthy clinical AI and decision-support systems, incorporating clinical reasoning, safety evaluation, evidence-based medicine, and expert testing. Partner with product, engineering, editorial, business development, customers, and strategic partners on clinical implementations and outcomes studies. Represent the organization through clinical presentations, publications, thought leadership, and customer engagements. Optional clinical practice may comprise up to 20% of the role.

Leads enterprise-wide product strategy and transformation from the Corporate Strategy Office. Partners with product, engineering, design, and business leaders to scale AI-enabled product development, improve product operating models, coach leaders, and deliver customer and business outcomes. The role leads lighthouse initiatives, develops reusable tools and standards, establishes success metrics, and influences organizational change across a global software company.

Supports the sales cycle for TeamMate IT GRC software by leading discovery sessions, translating customer requirements into solution strategies, delivering tailored demonstrations, contributing to RFPs and proofs of concept, and advising senior stakeholders. Partners with sales, product, marketing, and professional services teams while providing IT GRC expertise, market insights, thought leadership, and product feedback. Requires strong presentation, stakeholder management, analytical, and communication skills, plus German and English proficiency.

Lead global marketing strategy and execution for Corporate Tax (CP & ESG) products. Provide senior leadership to marketing teams, drive cross-functional initiatives, manage budgets, evaluate program effectiveness, build partner relationships, adopt new marketing technologies, and represent marketing at the executive level.