Teams at WGSN

The Client Success Specialist supports account growth and retention by onboarding clients, increasing product engagement, responding to requests, delivering tailored workshops, and identifying upsell opportunities. They collaborate with Account Managers on account plans, monitor user activity, advise clients on relevant content, and maintain expertise across WGSN’s products. The role requires strong customer service, communication, presentation, organization, and commercial skills, with fluency in English and ideally an additional European language.

Lead WGSN's global interiors forecasting and content strategy. Produce trend forecasts, connect macro drivers to interiors, drive content excellence, leverage AI and data, engage clients and sales, and manage and develop the Interiors team to deliver commercially actionable insights.

Lead EMEA B2B marketing as the primary partner to Sales: own regional marketing calendar, drive demand-generation strategy, run integrated campaigns, measure performance, and optimise conversion using data and cross-functional collaboration.