Jobs at WGSN

Hunt and close net-new enterprise API integration deals for WGSN Intelligence. Build C-suite pipelines, lead technical consultative sales, map API capabilities to client architectures, manage full deal lifecycle, protect IP and data licensing, and maintain accurate forecasts and pipeline hygiene.

Own product marketing across WGSN and IWSR, leading go-to-market plans, product positioning, value propositions, messaging, personas, launch materials, customer communications, and sales enablement. Use customer feedback and usage data to improve adoption, subscription value, acquisition, and retention across data and intelligence products.

Manage a portfolio of 150–200 B2B customer accounts, focusing on retention, renewals, adoption, and reducing cancellation risk. Use customer conversations, usage data, dashboards, and Salesforce insights to prioritize activity and guide renewal discussions. Coordinate renewal processes, maintain forecasts and account records, address contract questions, and collaborate with Client Services, Operations, Advisory, and Product teams to improve customer experience and renewal workflows.

Manage a portfolio of 150–200 B2B customer accounts, focusing on retention, renewals, adoption, and customer value. Use customer conversations, usage data, dashboards, and Salesforce insights to identify risk, prioritize outreach, manage renewal processes, maintain forecasts, and coordinate internal stakeholders. Address contract questions, support automatic renewal adoption, document account activity, share customer feedback, and improve renewal workflows and reporting.

Supports clients in adopting and gaining value from WGSN’s products, partnering with Account Managers to drive engagement, retention, and growth. Responsibilities include onboarding, regular customer contact, handling requests, delivering tailored workshops, monitoring user activity, identifying upsell opportunities, and maintaining product expertise. The role is office-based in London and requires fluency in English and Italian, strong customer service skills, commercial awareness, organization, communication, and comfort with high-volume calls and emails.

Supports client retention, engagement, onboarding, growth, and rescue activities in partnership with Account Management. Delivers tailored workshops, responds to customer requests, monitors user engagement, identifies upsell opportunities, and helps clients maximize the value of WGSN products. The role requires fluent English and Turkish, strong customer service and communication skills, commercial awareness, organization, and comfort with high-volume client contact.

Manage client onboarding, engagement, retention, and growth in partnership with Account Management. Contact users regularly, resolve requests, deliver tailored workshops, monitor usage, identify upsell opportunities, and help clients maximize the value of WGSN’s products and services. The role requires fluent English and German, strong customer service and communication skills, commercial awareness, organization, and comfort with high-volume calls and emails.

Generate and qualify sales pipeline across EMEA through outbound prospecting, cold outreach, inbound lead qualification, market research, and meeting booking. Use data and industry insights to engage senior decision-makers in beverage alcohol and FMCG, while preparing research briefings and handing qualified opportunities to Account Executives. Collaborate with marketing and data analyst teams to support targeted outreach and achieve sales targets.

The GTM Engineer will architect and maintain the revenue technology ecosystem, focusing on Marketo, Salesforce, marketing automation, lead routing, attribution, data pipelines, APIs, and webhooks. The role includes developing Python and JavaScript automation, integrating LLMs for lead enrichment and personalization, extracting AI insights from conversational data, troubleshooting systems, and supporting revenue teams. The engineer will collaborate with Marketing, Revenue Systems, Data Engineering, Go-To-Market teams, and executives to translate commercial objectives into scalable technical solutions.