Teams at Watershed

Lead end-to-end implementations for strategic customers, from discovery through completion. Serve as the primary customer contact, manage milestones and risks, coordinate internal and external stakeholders, deliver customer enablement, develop tailored solutions, and communicate customer needs to product and engineering. Build scalable playbooks, tools, and processes to improve implementation consistency, speed, and measurability.

Partners with account executives to understand enterprise customer needs, provide sustainability and carbon accounting guidance, demonstrate the Watershed platform, develop ROI analyses, scope complex engagements, and support successful handoffs to customer success. Collaborates with product, engineering, marketing, and climate science teams while applying Agentic AI to innovative sustainability use cases. Business-level French and German are mandatory, with travel up to 25%.

Own and grow enterprise customer accounts across Northern Europe, managing onboarding, renewals, expansions, and executive relationships. Build the region’s account management playbook, inform product and go-to-market strategy through customer feedback, and educate clients on sustainability programs, CSRD reporting, carbon reduction, clean energy, carbon removal, and supply-chain decarbonization. The role also helps build the European account management team and requires regular London office attendance.