Jobs at VML Enterprise Solutions

Develop and execute integrated social commerce strategies that unify paid and organic efforts, lead content and platform-specific plans (especially TikTok Shop and Meta), manage client relationships, analyze performance, and deliver projects on time and on budget while collaborating with creative, media, and analytics teams.

Lead content strategy and execution for eCommerce clients: develop content audits, calendars, tone of voice, and discoverability strategies; manage a multidisciplinary content team, define KPIs and measurement frameworks, optimize for SEO/GEO and conversion, and establish ethical AI and accessibility governance across digital experiences.

Execute and QA rapid site optimisation using A/B and multivariate testing, personalization and CDP-driven audiences. Monitor real-time analytics, translate test results into action, coordinate cross-functional assets, administer optimisation/analytics/CMS platforms, and ensure tagging and data integrity to drive conversion uplift.

Lead funnel and behavioral analysis across multi-market digital touchpoints, design and evaluate A/B and incrementality tests, generate insights using statistical methods and AI, build dashboards and measurement frameworks, ensure data quality with analytics engineering, and mentor junior analysts.

Lead end-to-end digital product delivery for a major automotive client: discovery through launch, translate stakeholder needs into requirements, run prioritisation and roadmap, collaborate with UX/design/engineering, and drive data-led optimisation including CRO and SEO integration.

Develop and execute social commerce strategies that integrate paid and organic efforts (with emphasis on TikTok Shop and Meta). Lead content strategy, client relationships, performance analysis, and cross-functional project delivery. Present recommendations to senior clients, collaborate with creative/media/analytics teams, and work at client locations as required to drive measurable online sales and engagement.

Execute and operationalize global personalization initiatives: configure, launch, monitor and report on campaigns using personalization platforms, analytics and CDPs. Support roadmap delivery, track ROI, collaborate with stakeholders, and refine personalization frameworks to drive measurable business value.

Contract Optimisation Manager to execute high-velocity site optimisation and RIO roadmaps. Build, launch, and QA A/B and personalization tests, monitor real-time performance, translate insights into recommendations, manage tagging/data quality, and coordinate with Paid Media, CX, creative and development teams to drive conversion uplift.

Lead design and delivery of AWS-based, agentic AI platforms and enterprise serverless architectures. Provide technical leadership, client-facing workshops, governance, hands-on engineering, IaC/CI-CD practices, and mentor engineering teams to drive account growth and capability building.

Lead enterprise-wide procurement and supply chain transformation programs, deliver cost-reduction and efficiency outcomes, manage cross-functional stakeholders and external partners, implement procurement platforms and analytics, oversee contract management and supplier negotiations, and embed risk, sustainability and continuous improvement into sourcing operations.

Lead cross-functional teams to deliver commerce strategy and solutions, engage senior client stakeholders, and identify growth opportunities. Provide e‑commerce expertise (platforms, CMS, PIM), mentor junior consultants, develop proposals and roadmaps, and drive continuous improvement. Travel to client sites in the UK and potentially the EU as needed.

Lead cross-functional teams to deliver e‑commerce strategy and solutions. Advise senior clients, identify growth opportunities, develop roadmaps and proposals, mentor junior consultants, and apply deep knowledge of e‑commerce platforms (CMS, PIM) and agile delivery to solve complex, ambiguous business problems.

Lead end-to-end social commerce strategy to drive conversions and revenue for global brands. Design platform-specific TikTok and Meta commerce approaches, integrate paid and organic efforts, define KPIs and commercial frameworks, analyze performance, advise senior clients, collaborate with creative/media/analytics teams, and present measurable results. May work at client locations as required.

Senior consultancy role advising C-suite clients on omni-channel commerce and digital transformation. Lead cross-functional teams to design strategies, roadmaps and solutions across eCommerce platforms, CMS and PIM. Mentor junior consultants, identify business opportunities, support delivery with business insights, and drive continuous improvement and innovation. Travel to client sites in the UK and potentially EU.

Execute and operationalize global personalization roadmap: configure, launch, monitor and report on personalization programs. Support Personalisation Lead, collaborate with cross-functional teams, apply PLG principles, manage timelines/resources, track ROI and translate data insights into stakeholder-ready recommendations to drive measurable business value.

Lead solution architecture for large-scale eCommerce transformations: design, document, and communicate cloud-native, distributed commerce solutions; run design workshops; liaise with client stakeholders; ensure architecture is delivered by delivery teams; develop patterns and PoCs for new technologies.

Conduct mixed-method customer research to understand end-to-end automotive journeys, synthesize insights, create journey maps, service blueprints and personas, and collaborate with cross-functional teams to inform experience strategy, prioritise improvements, and measure outcomes. Facilitate workshops, present findings to stakeholders, and support continuous improvement through data and qualitative evidence.

Lead CX strategy and delivery for multiple commerce clients, managing cross-functional teams, budgets, timelines, and client relationships. Drive new business, pitch responses, account growth, process efficiencies, and mentor junior staff to ensure high-quality, on-budget outcomes.

Manage day-to-day execution, configuration, and monitoring of market-specific experimentation programs. Coordinate cross-functional teams, track timelines and ROI, prepare performance reports, and ensure technical setups (experimentation platforms, analytics, CDPs) are correctly implemented and localised across regions.

Lead CX and EX consultancy engagements across physical and digital touchpoints. Plan and deliver transformation and optimisation projects, facilitate workshops, apply design-thinking, create CX frameworks (journey maps, blueprinting), define research, and align CX with data and eCommerce technology while engaging stakeholders including C-suite.