Teams at Viva.com

Plan, execute and report internal audits across regulatory, operational, financial and business areas. Develop risk‑based audit plans, identify control gaps, recommend risk mitigation and cost savings, perform follow-up audits, document policies and procedures, and use data analysis to support findings. Collaborate with stakeholders and maintain confidentiality.

Lead the UK Compliance & Risk function for an FCA-authorised e-money institution. Design, implement and maintain governance, risk and compliance frameworks (RCSA, KRIs, monitoring), manage regulatory reporting and FCA interactions, advise on product and change projects, oversee remediation and audit findings, and lead a small team to embed compliance and Consumer Duty across the business.

Lead implementation and success for strategic merchant accounts, shaping tailored payment solutions from discovery to go-live and long-term growth. Own project delivery, stakeholder coordination, testing, post-go-live support, business reviews, and product feedback to influence roadmap and expand account relationships.