Teams at Viatris

Manage customer accounts and serve as the operational liaison between customers and internal stakeholders. Responsibilities include reviewing complex orders, resolving discrepancies and complaints, tracking deliveries, coordinating with third-party logistics providers, managing inbound enquiries, maintaining compliance documentation, and providing timely pre- and post-sales support. The role requires strong customer service, communication, organization, problem-solving, and attention to detail in a fast-paced pharmaceutical environment.