Jobs at Version 1

Lead the architecture, design, development, deployment, configuration, and maintenance of enterprise Microsoft 365 and Power Platform solutions. The consultant will implement scalable applications, advise clients and delivery teams, support cloud adoption, configure SharePoint and related Microsoft technologies, and contribute to testing, CI/CD, troubleshooting, and Agile delivery.

Owns technical integrity across complex enterprise services, providing architecture governance, technical assurance, risk management, supplier oversight, operational readiness, security-by-design, and senior escalation support. The role reviews designs, roadmaps, service models, and delivery outcomes across cloud, applications, integrations, DevSecOps, and live operations while advising customers and leadership.

Provides senior infrastructure consultancy, technical escalation, operational support, and solution delivery across on-premises, hybrid, and cloud customer environments. Supports Exchange, Citrix, Microsoft 365, Azure, Windows Server, identity, virtualization, networking, backup, monitoring, and security. Leads technical discovery, designs, migrations, upgrades, remediation, documentation, and service improvements while following ITIL processes. Mentors engineers, manages customer communications, and supports environments requiring UK Security Check clearance.

Owns and governs ITSM processes including incident, request, change, configuration, and knowledge management within Jira Service Management. Responsibilities include queue monitoring, SLA avoidance, ticket audits, triage meetings, CAB coordination, CMDB maintenance, knowledge governance, KPI reporting, user provisioning, access management, trend analysis, and continual service improvement. The role works with service desk, technical teams, and stakeholders to maintain service quality and operational compliance.

Designs and delivers scalable ServiceNow architectures for enterprise customers. Responsibilities include requirements analysis, solution design, customer workshops, pre-sales support, platform assessments, integrations, testing, implementation oversight, best-practice guidance, and technical leadership. The role also mentors team members and promotes automation, user experience improvements, and out-of-the-box ServiceNow capabilities.

Develop and maintain ServiceNow platforms and applications, including upgrades, workflows, service catalogs, scripts, portals, integrations, security, domain separation, reports, and dashboards. The role also involves optimizing platform performance, documenting configurations, guiding users, and applying ServiceNow best practices. Candidates will support managed service customers and automate IT service management processes.

Deliver, support, and develop Microsoft Dynamics 365 and Power Platform solutions for mid-market and enterprise clients. Responsibilities include business development, solution design, custom development, integrations, demonstrations, analysis, implementation, upgrades, migrations, managed services, and customer support. The role also requires translating business requirements into technical deliverables, managing client relationships, applying IT service management practices, and coordinating multiple projects.

Provides Level 3 support for business-critical Microsoft applications, resolving complex incidents, defects, and performance issues. Delivers minor enhancements, change requests, and project work; advises customer stakeholders; maintains Azure DevOps pipelines; and improves application stability and supportability. Acts as a senior technical escalation point, mentors junior consultants, performs root cause analysis, and contributes to continual service improvement in a managed services environment.

Provides senior consultancy, solution design, development, technical leadership, and support for Microsoft Dynamics 365 and Power Platform environments. Responsibilities include configuring and extending CRM applications, developing plugins and integrations with C# and .NET, building Power Platform solutions, troubleshooting complex issues, supporting migrations and upgrades, gathering requirements, advising customers, leading technical escalations, mentoring consultants, and ensuring alignment with Microsoft best practices, governance, security, and operational requirements.

The role involves architecting infrastructure solutions, mentoring junior members, and consulting with clients while ensuring compliance with ITIL standards.