Teams at Veeam

Leads and develops a team of Customer Success Engineers responsible for onboarding, adoption, resilience maturity, executive engagement, renewal readiness, and customer value realization. Establishes scalable success practices, monitors customer health and expansion indicators, advises strategic enterprise customers, and partners cross-functionally with Sales, Renewals, Product, Support, Professional Services, and Technical Account Management. Drives operational efficiency, customer retention, expansion readiness, and measurable technical outcomes.

Supports field sales by translating customer objectives into technical requirements, delivering presentations and demonstrations, managing technical evaluations, and providing presales assistance through proofs of concept, labs, and bootcamps. Builds relationships with partners and resellers, maintains CRM records, supports lead generation, collaborates with product and engineering teams, and provides customer feedback. Requires IT presales experience, virtualization and cloud knowledge, strong communication skills, and travel across the UK and Ireland.

Drive Veeam’s growth through strategic partnerships with UK-based global system integrators. Build executive relationships, develop joint go-to-market initiatives, generate qualified pipeline, influence partner solution portfolios, and close complex deals. Collaborate with sales, marketing, pre-sales, channel, and global GSI teams while tracking opportunities in Salesforce. The role requires frequent UK travel and occasional international travel.