Teams at Unum

Leads the Project Management Office across change initiatives, establishing governance, standards, controls, portfolio reporting, resource planning, financial oversight, risk management, and delivery assurance. The role provides challenge and support to project and programme teams, coaches PMO colleagues, manages senior stakeholder insight, and drives continuous improvement through AI, automation, and technology-enabled solutions.

Assess employee benefit claims using medical and policy knowledge, investigate cases, manage a personal caseload, and communicate empathetically with customers. The role involves collaborating with Claims colleagues, supporting clients and stakeholders, identifying patterns, solving problems, and handling sensitive information professionally. Full training is provided, making this an entry-level opportunity for candidates with strong communication, analytical, organisational, and customer-service skills.

Entry-level apprenticeship supporting colleagues with everyday workplace technology. Responsibilities include handling ServiceNow tickets, providing first-line troubleshooting, preparing devices, supporting Microsoft 365 and Teams Rooms, maintaining asset records, documenting solutions, creating user guidance, and escalating complex issues. The role emphasizes customer service, information security, data protection, teamwork, and structured learning under experienced guidance.