Jobs at Unum

Manages resource allocation, capacity planning, forecasting, utilization, and resource data across an organizational change portfolio. Partners with programme, delivery, portfolio, technology, and business leaders to balance demand against capacity, resolve competing priorities, identify skills gaps, and support recruitment decisions. Produces dashboards and management information for senior stakeholders, establishes resource management standards, and drives continuous improvement across planning processes and tools.

Designs, builds, and maintains secure, scalable cloud platform infrastructure. Responsibilities include cloud service management, Infrastructure as Code, automation, CI/CD pipelines, monitoring, logging, performance optimization, security, incident response, troubleshooting, and reliability improvement. The role collaborates across development, security, DevSecOps, and operations teams while mentoring engineers and aligning platform architecture with business needs.

Develop and execute sourcing, category, supplier, and third-party risk strategies. Lead end-to-end sourcing, negotiations, supplier governance, due diligence, performance management, operational resilience, regulatory compliance, and exit planning. Partner with business leaders, Legal, Risk, and Compliance to manage critical suppliers and deliver commercial value. The role also supports procurement excellence, continuous improvement, and strategic sourcing initiatives in a regulated environment.

Own and prioritise the backlog and roadmap for a customer-facing digital product. Lead Agile delivery, make product decisions, collaborate with Technology, Marketing, Operations and Proposition stakeholders, translate customer needs into features, track KPIs, and continuously improve customer outcomes and digital experience.

Leads finance business partnering for Operations and Claims, including FP&A, forecasting, claims performance analysis, financial modeling, resource planning, business cases, management information, governance, and regulatory compliance. Partners with senior Operations, Finance, and Actuarial stakeholders, drives reporting and forecasting improvements, and leads a high-performing finance team.

Lead financial planning, forecasting, budgeting, and analysis for UK and US stakeholders. Support annual planning, monthly performance reviews, executive decision-making, financial modelling, and reporting-tool enhancements. Partner with Finance and business teams to assess performance drivers, communicate insights, and improve FP&A processes using systems such as Anaplan. Maintain governance and compliance with information security, Consumer Duty, conduct risk, and Solvency II requirements.

Leads statutory, regulatory, and group financial reporting for Unum UK and its subsidiaries across UK GAAP, US GAAP, and Solvency II frameworks. Oversees financial controls, Sarbanes-Oxley compliance, external audits, process automation, and continuous improvement. Produces reporting for senior stakeholders, supports transformation initiatives, and leads a high-performing finance reporting team.

Leads pricing strategy and governance for employee benefits insurance products, including pricing reviews, experience investigations, assumption changes, risk monitoring, and commercial recommendations. Partners with underwriting, distribution, marketing, and technology teams while ensuring fair value, conduct risk, Consumer Duty, and Solvency II compliance. Manages pricing controls and strategic initiatives, and coaches actuarial students and newly qualified actuaries.

Own day-to-day performance and continuous improvement of unum.co.uk. Manage website content, SEO, user experience, conversion optimization, accessibility, analytics, troubleshooting, backlog prioritization, and website enhancements. Work with digital agencies and internal stakeholders to improve engagement, usability, search visibility, and business results while maintaining accurate, accessible, on-brand digital journeys.

Supports actuarial risk and capital activities by analysing demographic and economic experience, setting assumptions, calibrating capital stresses, and producing reporting for business decisions. The role contributes to risk and capital methodologies, controls, strategic initiatives, and continuous improvement. It requires collaboration with Finance, Risk, senior stakeholders, and actuarial students, along with clear communication of complex findings and practical commercial judgement.