Teams at Tyk

Lead delivery of cross-functional marketing and commercial initiatives (campaigns, events, product launches, GTM). Plan workstreams across Marketing, Sales and Product, manage timelines, budgets, roadmaps, resourcing, and reporting to drive pipeline and revenue while aligning senior stakeholders.

Senior technical leader in post-sales support owning high-severity escalations, debugging distributed systems, mentoring engineers, improving processes and automation, partnering with Product and Engineering, maintaining 24/7 on-call support, and driving long-term reductions in ticket volume and platform issues.

As a Customer Solution Architect at Tyk, you'll be the technical owner of customer success, guiding onboarding, deployment, and architectural advice while troubleshooting challenges, collaborating with teams and ensuring customer satisfaction post-sale.