Jobs at Tyk

As a Customer Solution Architect at Tyk, you'll be the technical owner of customer success, guiding onboarding, deployment, and architectural advice while troubleshooting challenges, collaborating with teams and ensuring customer satisfaction post-sale.

Senior technical leader in post-sales support owning high-severity escalations, debugging distributed systems, mentoring engineers, improving processes and automation, partnering with Product and Engineering, maintaining 24/7 on-call support, and driving long-term reductions in ticket volume and platform issues.

Provide transactional accounting support across UK, USA, Singapore, and Canada: manage AP/AR, post journals, perform multi-currency bank reconciliations, process expenses, assist month-end close tasks, maintain prepayment/accrual schedules, support P&L and balance sheet reporting, and respond to billing and supplier queries.

The Account Manager at Tyk develops long-term customer relationships in a B2B SaaS environment, driving account growth and ensuring value from the platform.