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Cloud • Software
Senior technical leader in post-sales support owning high-severity escalations, debugging distributed systems, mentoring engineers, improving processes and automation, partnering with Product and Engineering, maintaining 24/7 on-call support, and driving long-term reductions in ticket volume and platform issues.
Cloud • Software
Owns growth marketing campaigns, product launches, and events end-to-end, including planning, asset creation, execution, follow-up, and performance reporting. The role coordinates across Marketing, Sales, and Product to drive pipeline and revenue, uses AI tools to improve productivity, and independently turns priorities into measurable plans. Responsibilities also include event logistics, campaign optimization, stakeholder coordination, and sharing performance insights.