Jobs at Twilio

Lead the creation and scaling of an EMEA customer advocacy program: source, activate, and amplify customer success stories across content, events, PR, and campaigns. Partner with sales, product, and marketing to build advocate pipelines, manage end-to-end engagements, and deliver compelling customer storytelling to drive awareness and demand.

Sell Twilio communications solutions into enterprise prospects and existing customers across UK/Ireland/Northern Europe. Source and qualify new accounts, drive ACV, create pricing proposals, negotiate contracts, manage long sales cycles, and build C-level relationships to close high-value deals while maintaining customer satisfaction.

The Principal Presales Engineer engages with customers, leading technical discovery sessions, building relationships, and demonstrating Twilio's communications solutions while strategizing with sales teams.

As a Frontend Software Engineer at Twilio, you will design, develop, and deploy new features for the Twilio Console platform, manage code through GitHub, and collaborate within a SCRUM team to improve the platform's capabilities while maintaining high engineering standards.

Lead and coach a team of Strategic Account Executives across Northern Europe to expand existing Twilio customer relationships, drive portfolio-wide solution selling, coordinate with Professional Services and Partners, forecast and exceed revenue targets, and manage remote team performance across countries.

The Strategic Account Executive will manage and grow relationships with high-value accounts in the DACH region, focusing on revenue growth through product upselling and net new opportunities.

Lead technical pre-sales for DACH customers: qualify opportunities, design architectures, run demos and POCs, respond to RFPs, guide API integrations, mentor junior presales engineers, and drive the technical win while building customer trust.

Lead and grow a team of Presales Engineers for the DACH region, partnering with Sales and cross-functional teams to set technical strategy, enable scalable programs, and accelerate the sales funnel. Drive hiring, coaching, capacity planning, and data-driven decision-making while resolving customer blocking issues and engaging with Product, Engineering, and other stakeholders to ensure successful customer outcomes.