Teams at Trustly

Leads Trustly’s global internal communications strategy across executive leadership, change management, culture, and employee engagement. Partners with the CEO and senior leaders to translate business priorities into compelling communications, build employee listening and feedback systems, surface stories from product and commercial teams, and guide employees through transformation. The role also pioneers AI-enabled communications tools and dynamic media formats while ensuring narrative consistency across the global organization.

Lead negotiation, drafting, and review of complex commercial agreements across the UK and EU. Advise sales, product, marketing, privacy, compliance, and operations teams on consumer protection, advertising, data privacy, and regulatory requirements. Support payment product launches, manage disputes and regulatory inquiries, maintain contract playbooks, and provide pragmatic legal guidance to close transactions while protecting the company’s interests.

Owns COGS, unit economics, and cost-base planning for a global payments business. Partners with Banking, Infrastructure, and Engineering leaders to optimize bank fees, routing, cloud costs, capacity allocation, and margins. Leads monthly performance commentary, annual planning, investment cases, financial modeling, and business analysis for new products and strategic initiatives.