Jobs at Trustly

Leads Trustly’s global internal communications strategy across executive leadership, change management, culture, and employee engagement. Partners with the CEO and senior leaders to translate business priorities into compelling communications, build employee listening and feedback systems, surface stories from product and commercial teams, and guide employees through transformation. The role also pioneers AI-enabled communications tools and dynamic media formats while ensuring narrative consistency across the global organization.

Lead negotiation, drafting, and review of complex commercial agreements across the UK and EU. Advise sales, product, marketing, privacy, compliance, and operations teams on consumer protection, advertising, data privacy, and regulatory requirements. Support payment product launches, manage disputes and regulatory inquiries, maintain contract playbooks, and provide pragmatic legal guidance to close transactions while protecting the company’s interests.

Owns COGS, unit economics, and cost-base planning for a global payments business. Partners with Banking, Infrastructure, and Engineering leaders to optimize bank fees, routing, cloud costs, capacity allocation, and margins. Leads monthly performance commentary, annual planning, investment cases, financial modeling, and business analysis for new products and strategic initiatives.

Support group treasury activities including cash-flow forecasting, daily cash management, liquidity reporting, payments, intercompany transfers, banking administration, FX and money-market transactions, covenant reporting, controls, and process improvements. The role partners with regional finance teams and banks, maintains treasury systems and documentation, and contributes to automation and treasury projects.

Leads Trustly’s global financial crime framework across the EU, UK, and US. Translates AML, sanctions, and fraud policies into operational procedures, oversees model governance and risk assessments, develops KRIs and reporting, supports regulatory examinations, coordinates governance forums, and partners with business and technology teams. The role may build and lead a multinational team covering procedures, model governance, risk assessment, and reporting.

Owns entity-level compliance assurance across Trustly’s EU and UK licensed entities. Responsibilities include validating regulatory testing scope, managing assurance opinions, reporting findings to Boards and regulators, maintaining issue registers and audit trails, supporting assurance planning, and tracking control health through KRIs. The role requires preserving second-line independence while coordinating with domain assurance managers, ERM, Internal Audit, senior management, and regulatory authorities.