Teams at Troutman Pepper

Conducts AML client and matter intake, including CDD, KYC documentation, sanctions and PEP screening, beneficial ownership research, risk assessments, and risk escalation. Maintains AML records, monitors higher-risk clients, supports audits, regulatory compliance, training, policies, and SRA inquiries. Collaborates with lawyers, compliance counsel, the MLRO, and intake teams while ensuring accurate, timely, and confidential documentation.

Manages the firm's billing team, including leadership, workflow coordination, quality control, reporting, invoicing, timekeeping compliance, and monthly close activities. Partners with attorneys and legal support to meet client billing requirements, resolves billing inquiries, improves processes, and oversees team development and performance. Requires expertise in legal accounting, billing applications, eBilling, reporting, and high-volume team management.