Teams at Trivium Group

As a Client Success Manager, you will build strong client relationships, develop tailored success strategies, manage onboarding, and advocate for client needs to ensure measurable success.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

Manage end-to-end Amazon accounts: create and optimize PPC campaigns, conduct keyword and competitor research, monitor budgets and performance, produce analytics reports, collaborate with internal teams, and own client communication and growth strategy to drive profitable scale.