Teams at Tripledot Studios

Lead and scale a global Service Operations team to centralize and automate end-user support. Own strategy, rollout a unified AI support platform, optimize Slack/Okta/Google Workspace, manage global hardware lifecycle and procurement, drive AI/self-service to resolve requests, and measure experience-driven metrics like FCR >70%.

As a Senior DevOps Engineer, you will build and maintain AI/ML infrastructure, improve data platforms, and work with teams on scalable solutions in a fast-paced gaming environment.

Provide hands-on daily support to keep the London office running: manage catering, greet and log visitors, handle deliveries, prepare meeting rooms, maintain shared spaces, assist the Office Manager, and support local health and safety duties.