Jobs at Treatwell

Provides multichannel support to UK and Ireland business partners through phone, live chat, and email. Resolves queries, documents interactions in Salesforce, meets customer service KPIs, gathers feedback, supports salon growth, and coordinates with Partner Success teams. The role requires empathy, strong communication, organization, problem-solving, attention to detail, flexibility, and hybrid office attendance in London.

Lead Treatwell’s creative design across 13 European markets, setting visual direction and personally creating high-priority brand, campaign, product, digital, social, CRM, and performance creative. Manage and develop designers and motion designers, oversee integrated campaigns from concept through delivery, connect brand and product experiences, collaborate with cross-functional teams, and improve studio workflows while maintaining high creative standards.

Own B2B growth strategy and execution across 14 countries. Partner with executive, data, finance, product, and sales teams to solve business challenges, use data to identify opportunities, and test and scale acquisition channels such as referral programs and self-signup flows. This individual contributor role requires hands-on execution, analytical rigor, rapid experimentation, and management of complex cross-functional growth initiatives.

Leads Treatwell’s international growth marketing and go-to-market strategy across B2B and B2C markets. Responsibilities include managing a team of more than 10 marketers, scaling new channels, owning growth KPIs and ROI, coordinating cross-channel initiatives, delivering launches and commercial projects, and aligning Product, Product Marketing, Sales, and regional teams across Europe.

Leads B2B marketing growth across 14 markets and multiple SaaS products. Responsibilities include salon acquisition, lead generation, conversion optimization, upsell strategy, feature launch go-to-market execution, partner trust, and coordinating Performance Marketing, Sales, CRM, Product, Supply, and local market teams. The role also manages a small marketing team and drives data-informed commercial outcomes.

Own Treatwell’s European B2B brand strategy and marketing, developing positioning, campaigns, content, advocacy programs, events, trade shows, and partner storytelling. Build industry reputation, activate salon communities, collaborate with local and cross-functional teams, and optimize activity through data, testing, and audience insight. The role connects global brand direction with local execution and measures impact across awareness, engagement, acquisition, and retention.

Lead Treatwell’s European PR strategy across consumer, B2B, industry, technology, and corporate communications. Manage agencies, budgets, local-market activation, media relationships, campaigns, thought leadership, executive profiling, reputation risks, and crisis communications. Translate data, product developments, partner success, and industry insights into compelling stories while ensuring consistent global messaging and local relevance across European markets.

Generate new business across a defined UK territory through cold calling, prospecting, virtual software demonstrations, consultative selling, and closing. The role involves onboarding new partners, supporting software adoption during their first two months, meeting monthly sales and activity targets, maintaining CRM records, and collaborating with sales, marketing, analytics, and training teams. Candidates need proven target achievement in a fast-paced, high-volume sales environment and must be based in the UK.

Lead Treatwell's European payments strategy, owning commercial roadmap, pricing and partner relationship with Stripe. Drive adoption of payments products and hardware, coordinate cross-functional execution, build playbooks and sales enablement, and deliver growth, transaction volume and margin improvements across multiple markets.

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Manage inbound leads for Treatwell Pro: qualify prospects, run live web demos, consult on packages, upsell/cross-sell, onboard and support new partners, meet monthly sales targets, and record activity in CRM while gathering product feedback.

Qualify inbound leads, run web demos, consult on Treatwell packages, negotiate and sign new salon partners, onboard and support adoption, upsell/cross-sell to maximize revenue, record activity in CRM, and meet monthly sales targets while collecting partner feedback.