Teams at Travelex

Welcomes customers, provides travel money guidance, processes foreign exchange transactions and online orders accurately, and delivers strong customer service. The role requires following company procedures, supporting team performance, and contributing to sales targets in a fast-paced bureau environment. Training, development opportunities, flexible shifts, and bonus potential are provided.

Provides customer service in Tesco Travel Money bureaux across three stores, helping customers with foreign exchange needs and online orders. Responsibilities include processing transactions accurately, offering product advice, building customer relationships, meeting performance targets, following company procedures, and working collaboratively. The role includes training, flexible shifts, monthly bonus opportunities, and career development.

Lead and support a Tesco Travel Money bureau team, driving customer service, revenue, KPIs, and performance targets. Ensure accurate foreign exchange transactions and online order processing while maintaining compliance, audit readiness, and adherence to operating procedures. Review data for continuous improvement, provide expert product guidance, and champion team development in a fast-paced retail environment.