Teams at TodayTix Group

The Senior Manager, Platform Operations will lead problem-solving across e-commerce, customer experience, and operations, utilizing data analysis, customer feedback, and collaborative tools to drive improvements and implement solutions efficiently.

Serve as the single accountable owner for a portfolio of strategic enterprise PxT accounts post-implementation. Build senior stakeholder relationships, drive cross-functional delivery, lead escalations and business reviews, create strategic account plans, shape renewals and expansion, and translate client needs into prioritized product and operational inputs.

Lead Product Designer responsible for end-to-end design of a B2B ticketing and e-commerce partner portal. Drive discovery through delivery, collaborate with PMs and engineers, steward the design system, mentor designers, use AI tools across the workflow, and ensure high-quality implementation and usability of complex, information-dense features.