Jobs at Toast

Own the strategy, roadmap, and delivery of Toast’s labor management products across international markets. Lead customer research, define build-versus-partner decisions, align engineering and cross-functional teams, establish success metrics, and develop pricing, packaging, and go-to-market strategies for payroll, earned wage access, and tip management capabilities.

Lead and coach a team of Marketing Specialists delivering multi-channel campaigns for restaurant customers. Own service quality, capacity planning, SLAs, playbooks, QA, escalations, dashboards, and operational improvement. Partner cross-functionally with Product, Sales, Customer Success, Legal, and Finance to scale managed marketing services and develop the UK market playbook. Ensure campaign effectiveness, consistent delivery, customer satisfaction, and team development.

Leads EMEA People Operations shared services, providing employee lifecycle support across benefits, leave, compensation, and complex cases. Owns service metrics, compliance, process improvement, automation, and scalable HR workflows. Partners with global People teams, Legal, Finance, and business stakeholders to improve employee experience, support HR transformation, and ensure locally compliant program delivery across a matrixed organization.

Prospect restaurants across the UK, manage the full sales cycle, conduct product demonstrations, tailor Toast solutions, negotiate with decision-makers, and close new business. Maintain sales activity in Salesforce, understand competitors, and collaborate cross-functionally to ensure successful delivery. This hybrid role requires three days per week in the London office.

Own mid-market sales and revenue growth across UK restaurant accounts. Build and prioritize pipelines, develop C-suite relationships, conduct product demonstrations, structure and negotiate complex deals, and close new and existing business. Manage 6–12-month sales cycles, maintain accurate Salesforce records, collaborate with implementation teams, and identify process improvements. This hybrid London role requires regular customer visits and travel of 30% or more.

Lead international product strategy and execution across upmarket expansion, integration partnerships, and payment pricing capabilities. Manage product roadmaps, enterprise commitments, customer and partner input, and cross-functional alignment across engineering, GTM, legal, finance, risk, and operations. Hire and develop a globally distributed product management team, represent international customer needs to executives, and promote AI-enabled product development.