Jobs at Ticketmaster

Manage Ticketmaster’s venue and promoter client relationships, providing system support, query resolution, event and ticket inventory management, on-sale coordination, reporting, and box office planning. The role maintains accurate event information across sales channels, supports client communications, identifies business opportunities, and coordinates with internal teams. It also requires strong customer service, organization, flexibility for shift work, and participation in event and public-facing activities.

Own paid search campaign execution, optimization, measurement, and reporting across international markets. Manage campaign automation, product-feed campaigns, testing, account hygiene, and performance improvements across EMEA, APAC, and LATAM. Produce weekly, monthly, and quarterly reporting, use AI and analytics to identify opportunities, monitor competitors and industry trends, and collaborate with global stakeholders and platform partners to improve efficiency, scalability, and ROI.

Leads the design, development, deployment, and production support of high-traffic full-stack reporting applications. Responsibilities include architecture, technical strategy, cloud infrastructure, monitoring, CI/CD, scalability, documentation, incident resolution, code reviews, mentoring, stakeholder communication, and agile project delivery. The role also evaluates technologies, drives reusable engineering practices, and represents the team in cross-functional technical decisions.

Designs and develops high-traffic, scalable software and data systems; owns technical strategy and architecture across multiple teams. The role establishes engineering standards, improves infrastructure, builds QA and deployment platforms, and ensures reliability, security, and maintainability. It also leads solution design, manages technical risks, mentors engineers, reviews code, evaluates technologies, and coordinates delivery with product and business stakeholders. Production support, debugging, on-call participation, and cross-team collaboration are required.

Principal Software Engineer responsible for architecting, developing, modernizing, and operating Ticketmaster’s Maps platform. The role involves building React and TypeScript micro-frontends, Java and Spring Boot backend services, APIs, and distributed systems on AWS and Kubernetes. Responsibilities include reliability engineering, automated testing, CI/CD, monitoring, troubleshooting, performance improvement, technical leadership, mentoring, cross-team alignment, and on-call production support.

Develop and maintain scalable Ticketmaster platform services used globally. Design secure APIs and cloud infrastructure, write high-quality code, automate testing and deployments, troubleshoot production issues, and participate in on-call rotations. Mentor engineers, lead technical decisions, reduce technical debt, and collaborate with distributed teams, product stakeholders, and business representatives to deliver reliable, performant software.

Leads design, development, deployment, and production support for high-traffic full-stack applications and APIs. Partners with product and engineering teams on architecture, technical strategy, scalability, reliability, monitoring, infrastructure, and delivery. Mentors engineers, reviews code, documents systems, resolves production issues, evaluates technologies, and drives reusable engineering practices across teams.