Jobs at Thurrock Council

Provide specialist educational advice within a multi-agency child protection team to identify and address barriers to attendance, attainment and inclusion for vulnerable children. Work with schools, families and partner agencies, contribute to safeguarding meetings, analyse educational data, support access to services, and challenge providers to improve outcomes.

Analyze and investigate service data to produce actionable insights and statutory returns for Childrens Services. Advise senior management and stakeholders on performance, service needs, and improvement opportunities, ensuring timely, accurate data to support quality decision-making.

Answer calls, emails and referrals; resolve queries at first contact; provide timely advice and information to support health, mental health and adult social care needs. Have person-centred conversations to prepare Support Plans, arrange commissioned services, and help prevent, reduce or delay further care interventions. Work part-time with on-the-job training provided.

Provide project, programme and administrative support for neighbourhood health and social care transformation across Thurrock and the Essex ICB. Coordinate meetings, take minutes, prepare agendas and papers, manage actions, handle confidential information, and support integrated working with Council, NHS and voluntary partners.

Serve as first point of contact for client invoice queries; investigate and resolve issues with providers and colleagues; set up direct debits; raise statements of account; handle refund queries and perform day-to-day team finance tasks as required.

Provide day-to-day oversight and support to care leavers, formulate and review Pathway Plans, deliver sensitive direct work, promote independence, analyse performance data to improve practice, and liaise with multi-agency partners within the Signs of Safety and Think Family approaches.

Manage a portfolio of personal and commercial debts, using telephone, written, email, face-to-face contact and court attendance to collect monies. Apply negotiation skills, follow Thurrock Fair Debt Policy, handle difficult conversations, and communicate with the public to secure repayment agreements.

Manage and develop English, maths and Essential Digital Skills provision, lead a small team of tutors, ensure high-quality teaching, curriculum design, funding compliance, and strong attendance, retention and achievement. Oversee planning, delivery, assessment and quality improvement for adult learners.

Investigate fraud affecting the public sector within a local authority context. Conduct criminal enquiries, apply best-practice investigative tools and partnerships, work unsociable hours as required, and maintain accreditation and security vetting while delivering innovative solutions to complex fraud cases.

Coordinate the Routes to Roots project by supervising and motivating volunteers, improving collections care (re-boxing, database cataloguing), monitoring outputs and data collection, and ensuring safe, consistent project activities in partnership with stakeholders.

Support management and conservation of council parks and countryside sites, carry out practical habitat and tree work, operate and maintain machinery, ensure H&S compliance, supervise staff and volunteers, run visitor engagement and educational activities, and deputise for the Senior Ranger as required.