Jobs at Thought Machine

As a Recruitment Coordinator, you'll manage interview scheduling, provide administrative support for recruitment, maintain data integrity, and ensure a positive candidate experience during a high-volume hiring phase.

The Head of Product Partnerships leads Thought Machine's partner ecosystem, focusing on ecosystem strategy, commercial agreements, team management, and market alignment to drive growth and innovation.

The Junior Threat Detection and Response Engineer will focus on developing security detection, automating incident responses, managing security incidents, and engaging in investigations across teams.

The Client Success Managing Director oversees regional Client Success operations, P&L responsibility, client relationships, and team management, driving operational efficiency and successful client outcomes while utilizing AI tools.

Forward Deployed Engineers at Thought Machine deliver technical solutions by embedding with clients, managing project lifecycles, coding production systems, and facilitating client success with technological implementations.

The Sales Director will drive new business development in mid-market and challenger banks, exceed sales targets, and enhance brand growth in EMEA.

Lead planning and delivery of complex, multi-team engineering programmes. Set milestones, coordinate cross-functional teams, communicate priorities across the company, drive outcomes, improve processes and tooling, and ensure quality and reliability within a modern microservice-based stack.

Design, build and maintain infrastructure tooling for deployment, observability, orchestration, disaster recovery and CI/CD to support scalable, highly available production systems and customer integrations.

Run and maintain production infrastructure for Thought Machine's cloud-native core banking and payments SaaS. Automate fleet management, disaster recovery, backups and capacity planning; participate in design reviews, on-call rotations, and reliability-focused feature design. Mentor team members and maintain operational documentation and runbooks.

Build and maintain production-ready infrastructure tooling and automation for deployment, observability, orchestration, backup/disaster recovery, and CI/CD integrations to support scalable, highly available services.

Design, implement and maintain scalable, performant microservices; write automated unit and integration tests; manage deployments from testing to production; collaborate with engineering teams; translate customer requirements into deliverables and tickets.

Lead and manage a team of engineers to deliver the product roadmap; collaborate with Product and Client Services; participate in design reviews; measure team impact; contribute to product strategy and engineering initiatives; perform hands-on coding, code reviews, and support career development and recruitment.

Lead resolution of high-priority cloud incidents across hosted and self-managed Vault deployments. Mentor junior engineers, build tooling and automation, perform root cause analysis, improve observability and support processes, and act as the technical owner for enterprise relationships to enhance platform stability and client outcomes.

Build end-to-end features across frontend and backend, design scalable secure services, write automated tests, debug to production, translate customer requirements, and collaborate across cross-functional teams.

As a Site Reliability Engineer at Thought Machine, you'll manage production systems, ensure reliability, support engineering teams, and implement disaster recovery strategies.

The Account Director will enhance client engagement, drive revenue growth, and build relationships with key stakeholders, while managing account plans and ensuring client satisfaction.

As a Technical Writer, you’ll create structured courses, maintain developer-centric documentation, gather insights from teams, and help evolve documentation quality.

Lead and scale global customer support for the Vault Platform, transitioning support operations to AIOps, while ensuring regulatory compliance and managing multi-region teams.