Teams at Thermo Fisher Scientific

Lead a customer care and scheduling team across UK, Ireland and Nordics. Oversee daily operations, workload planning, stakeholder coordination, performance metrics, data accuracy in ERP/CRM, process compliance, continuous improvement, training, and system support (C4S).

Drive new-logo acquisition for Thermo Fisher's CDMO biotech capabilities by prospecting, qualifying, and engaging leads. Build relationships, support Business Development Executives, prepare proposals and presentations, manage pipeline in CRM, coordinate cross-functional efforts, and travel up to 50% to meet customers and attend conferences.

Identify and qualify new business opportunities, build strategic account relationships, support Business Development and Account Executives, manage pipeline in CRM, deliver presentations, and drive sales to meet revenue targets while collaborating across divisions.