Teams at The Crown Estate

Oversee operational excellence and commercial performance across an offshore wind portfolio. Responsibilities include data analysis, reporting, compliance, risk management, revenue and capital forecasting, contract assurance, process improvement, systems optimization, audit coordination, and valuation support. The role also drives continuous improvement, develops standardized processes, collaborates with internal and external stakeholders, and coaches Asset Managers to improve systems and operational effectiveness.

Leads the controls workstream for a major ERP replacement, designing and implementing financial, automated, application, reporting, and IT general controls. Oversees controls testing, remediation, audit readiness, segregation of duties, access management, go-live readiness, and governance. After implementation, owns the Finance Controls Framework, monitoring effectiveness, managing reviews and risk assessments, driving automation and continuous improvement, and advising senior stakeholders across Finance, Technology, Risk, and Audit.

Leads customer strategy and operations across The Crown Estate’s Windsor and Rural portfolio, including visitor attractions, retail, hospitality, and leisure destinations. Owns commercial performance, P&L, budgets, forecasting, capital planning, customer experience, revenue growth, business cases, safety, stakeholder relationships, and team development. The role balances environmental and historic stewardship with premium service standards, operational effectiveness, and sustainable commercial growth.