Teams at The Crown Estate

Own and deliver the Marine Data Exchange (MDE): define customer data requirements, standardise and assure survey data, run gap analysis, manage data tools and system development, perform marine data science to generate insights, and build stakeholder and industry relationships to enable evidence-based decision making.

Lead stakeholder engagement for The Crown Estate's Marine SBU, developing and executing engagement programmes (including the 2050 Marine Delivery Routemap), managing relationships with marine and energy stakeholders, overseeing communications and crisis planning, measuring KPIs, and leading a team of engagement professionals to support marine strategy delivery.

Own the end-to-end customer capability roadmap (including Dynamics 365 CRM), prioritise backlog and trade-offs, lead discovery and agile delivery, define outcomes and success metrics, liaise with stakeholders, manage budget/resources, and ensure coherent sequencing of customer capability changes across enterprise programmes.