Teams at Tapestry - Coach and Kate Spade

Leads day-to-day store operations for Kate Spade New York, supporting sales performance, customer experience, team effectiveness, employee development, and achievement of business goals. The role requires applying brand standards, building an inclusive team culture, providing feedback, managing ambiguity, and driving results in a temporary store leadership capacity.

Serve as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, achieving individual and store sales goals, and using cross-selling, clienteling, social selling, and mobile POS tools. Support transactions, inventory processing, replenishment, visual merchandising, stockroom organization, online pickups, and daily store operations while collaborating with teammates and maintaining Coach service standards.

Lead store operations, sales performance, profitability, clienteling, omnichannel selling, visual merchandising, compliance, and team development. Recruit, train, coach, and manage associates while delivering customer service and financial goals. Oversee scheduling, payroll, cash handling, inventory processing, security, loss prevention, and store standards. Analyze business trends and selling reports, execute action plans, and collaborate with cross-functional partners to strengthen brand presentation and operational excellence.