Tapestry - Coach and Kate Spade Offices

Serve as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, styling customers, driving individual and team sales, and using omnichannel selling tools. Responsibilities include meeting KPIs, processing transactions, managing inventory, replenishing merchandise, supporting visual merchandising, maintaining store standards, and collaborating with teammates. The role requires flexible availability, including nights, weekends, holidays, and peak retail periods.

Provides personalized customer service and supports store sales operations. Responsibilities include operating POS systems, handling cash, promoting products and gift cards, processing shipments, organizing stockrooms, replenishing merchandise, executing visual merchandising updates, maintaining sales-floor standards, supporting social media engagement, and following loss-prevention policies.

Leads day-to-day store operations for Kate Spade New York, supporting sales performance, customer experience, team effectiveness, employee development, and achievement of business goals. The role requires applying brand standards, building an inclusive team culture, providing feedback, managing ambiguity, and driving results in a temporary store leadership capacity.