Teams at SWIFT

Support the evolution, rollout, implementation, and adoption of Swift Payments Scheme capabilities. Gather customer and market requirements, collaborate with vendors and internal teams, develop enablement materials, facilitate workshops, monitor adoption, analyze industry trends, and support product launches and lifecycle management across the payments community.

Lead operational and technology risk reporting for executive and governance forums. Produce executive-level dashboards and analysis, identify emerging risks and trends, improve data quality and automation, support regulatory compliance (DORA, NIS-2), and coordinate stakeholders across Technology, Risk, Cyber Security and Operational Resilience.

Leads pricing development for new SWIFT products and services, reviews existing pricing schemes, and models complex business and pricing scenarios. Coordinates implementation with IT, Billing, Support, Product, Finance, Legal, and commercial teams. Monitors financial industry and pricing trends, communicates pricing and economic models, engages customers when needed, and supports process and customer experience improvements.