Teams at Swarovski

Provides exceptional customer service in a Swarovski retail store, builds customer relationships, promotes loyalty programs, achieves individual and team sales goals, maintains an organized store environment, and uses digital retail tools to enhance customer experiences. The role requires product knowledge, enthusiasm for fashion or luxury brands, strong communication, empathy, teamwork, and a results-driven mindset.

Deliver outstanding customer service and memorable brand experiences in-store, build customer relationships and loyalty, meet individual and team sales targets, maintain an organized welcoming store environment, stay product-knowledgeable and use retail digital tools to enhance customer interactions.

Manage and grow wholesale accounts (multi-chain, online, independents) with 80% account maintenance and 20% new business. Drive revenue, forecasts, margins, national store visits, delivery support, risk mitigation, and pipeline development to convert potential into sales.