Teams at SURI

The Customer Operations Manager will lead customer experience initiatives, manage insights and reporting, automate CX projects, and enhance customer logistics communications while collaborating across departments.

Lead end-to-end development and delivery of SURI's wet products and consumables pipeline, managing formulation, packaging, suppliers, consumer testing, business cases and cross-functional launches to deliver products on time, budget, quality and sustainability targets while coaching the NPD Executive.

Three-month, full-time influencer marketing internship supporting SURI's paid and gifting influencer programmes. Duties include influencer outreach and negotiation, campaign briefing and execution, content calendar coordination, performance tracking and reporting, and managing TikTok Shop creators in the US. Hybrid role based in central London, working closely with the Brand team to scale influencer efforts.