Jobs at SumUp

Partner with Product, Design, Engineering, and Analytics Engineering to analyze customer behaviour and product performance using funnel, cohort, and segmentation analyses; define and monitor KPIs; design and analyze A/B tests; build dashboards and reports; surface trends and recommendations; and apply AI/ML (including LLM-assisted) techniques to speed insight generation and measurement.

Own end-to-end revenue and customer acquisition budget planning for acquisition channels. Build scalable financial models, run scenario analyses, and deliver insights to senior stakeholders. Act as primary finance business partner to channel leads, perform deep-dive analyses by country/category/channel, create business cases and product-level forecasts, help migrate planning to scalable tools, and mentor an intern/analyst.

Lead SumUp’s global KYC strategy and financial crime compliance framework across multiple markets. Own PEP and sanctions screening tools and controls, develop customer risk-scoring methodologies, streamline enhanced due diligence requirements, and lead remediation following regulatory reviews and escalated cases. Partner with AML Operations, Onboarding, and product teams to create scalable compliance processes while advising senior leadership and engaging with regulators.

Lead SumUp’s company-wide pricing and monetisation strategy, governance, decision rights, tooling, and experimentation. Partner with Product, Finance, Sales, Commercial, and Engineering to identify opportunities, improve pricing execution, and connect packaging and pricing decisions to revenue, margin, adoption, and customer value. Build and develop the pricing or monetisation function while influencing senior leadership and establishing repeatable, evidence-led commercial processes.

Design and deliver polished, on-brand creative assets across campaigns, social, email, display, print, web, out-of-home, and events. Translate briefs into production-ready work, collaborate with cross-functional marketing teams, manage multiple projects, communicate timelines, participate in design reviews, and apply feedback while maintaining strong visual consistency and craft.

Owns commercial performance across North and Central Europe, including go-to-market planning, budget and hiring allocation, forecasting, pipeline discipline, and sales leadership development. The role leads senior sales leaders across multiple markets and channels, turns around underperformance, reallocates resources toward growth opportunities, and remains close to field operations through regular visits to sales offices and teams.

Partner with Product, Design, Engineering and Analytics Engineering to analyze customer behaviour, define KPIs, run funnel/cohort analyses, design and evaluate A/B tests, build dashboards, and surface actionable product insights to drive activation, engagement and retention.

Own the consumer lifecycle product funnel from signup and KYC through funding, first transaction, and habitual use. Identify conversion drop-offs, lead discovery and experimentation, balance fraud and compliance controls with user experience, and drive activation and engagement improvements. Partner with engineering, design, data, marketing, and leadership while maintaining commercial and KPI accountability.

Lead and scale SumUp's European Key Account Sales across four markets. Own European revenue, coach Team Leads, standardize a cross-market playbook, target high-value merchants (TPV €50k+), and partner with Product, Marketing, and Solutions Engineering to win complex enterprise deals.

Lead merchant-to-consumer acquisition for SumUp’s consumer banking product across six European markets. Own campaign strategy, messaging, creative direction, localisation, reporting, cross-sell initiatives, conversion, activation, and incentives. Embed consumer sign-up opportunities across merchant touchpoints, collaborate with Hardware and CRM teams, and use acquisition metrics and attribution to optimise channel mix and demonstrate cost-per-customer performance.

Lead and execute IT-focused internal audits, assess IT general controls, cloud security (AWS), and payment-product security. Use data analytics for testing, prepare audit reports, support regulatory reviews, and improve audit methodologies while liaising with senior stakeholders.

Lead end-to-end product design for mobile experiences in the Consumer Bank squad, driving engagement and retention through user-centered design practices.

The Workday Specialist will enhance and configure Workday HCM, support stakeholders in process improvement, manage data accuracy, and provide guidance to users.