Jobs at SumUp

Manage consumer and B2B brand trackers across six markets, translate marketing and competitive insights into campaign, pricing, and sales recommendations, and oversee upper- and mid-funnel reporting. Build a competitive insights hub, ensure effective use of vendor deliverables and partnership rights, and present findings clearly to cross-functional stakeholders. The role partners with Media, Creative, Growth, Sales, and Operations teams.

Lead go-to-market and commercial growth for SumUp's consumer product across six European markets. Build and manage a multidisciplinary growth team, own acquisition strategy and channel mix (including merchant-led distribution), manage growth investment and forecasting, run experimentation and scalable playbooks, coordinate GTM launches with Product and Brand, and represent growth in leadership to drive user acquisition and retention at scale.

Own the consumer activation funnel from sign-up through first transaction. Build event-driven lifecycle journeys across push, email, in-app, WhatsApp, and SMS; write campaign copy; create segments; monitor performance; and run A/B tests. Collaborate with Product, GTM, Data, Localization, and Design teams across six markets to launch tailored customer communications and improve engagement, retention, and conversion.

Own and improve SumUp’s European telesales channel performance by analysing funnel metrics, identifying bottlenecks, and coordinating cross-functional initiatives. Manage milestones, dependencies, process and tooling changes, KPI adoption, playbooks, and feedback loops. Partner with Sales, Marketing, Product, Pricing, Enablement, Infrastructure, and Analytics teams to shape channel strategy, planning, and performance reviews. Use dashboards, CRM reports, spreadsheets, basic SQL, and automation tools to inform decisions and drive measurable improvements.

Own end-to-end revenue and customer acquisition budget planning for acquisition channels. Build scalable financial models, run scenario analyses, and deliver insights to senior stakeholders. Act as primary finance business partner to channel leads, perform deep-dive analyses by country/category/channel, create business cases and product-level forecasts, help migrate planning to scalable tools, and mentor an intern/analyst.

Lead SumUp’s company-wide pricing and monetisation strategy, governance, decision rights, tooling, and experimentation. Partner with Product, Finance, Sales, Commercial, and Engineering to identify opportunities, improve pricing execution, and connect packaging and pricing decisions to revenue, margin, adoption, and customer value. Build and develop the pricing or monetisation function while influencing senior leadership and establishing repeatable, evidence-led commercial processes.

Design and deliver polished, on-brand creative assets across campaigns, social, email, display, print, web, out-of-home, and events. Translate briefs into production-ready work, collaborate with cross-functional marketing teams, manage multiple projects, communicate timelines, participate in design reviews, and apply feedback while maintaining strong visual consistency and craft.

Owns commercial performance across North and Central Europe, including go-to-market planning, budget and hiring allocation, forecasting, pipeline discipline, and sales leadership development. The role leads senior sales leaders across multiple markets and channels, turns around underperformance, reallocates resources toward growth opportunities, and remains close to field operations through regular visits to sales offices and teams.

Partner with Product, Design, Engineering and Analytics Engineering to analyze customer behaviour, define KPIs, run funnel/cohort analyses, design and evaluate A/B tests, build dashboards, and surface actionable product insights to drive activation, engagement and retention.

Own the consumer lifecycle product funnel from signup and KYC through funding, first transaction, and habitual use. Identify conversion drop-offs, lead discovery and experimentation, balance fraud and compliance controls with user experience, and drive activation and engagement improvements. Partner with engineering, design, data, marketing, and leadership while maintaining commercial and KPI accountability.

Lead merchant-to-consumer acquisition for SumUp’s consumer banking product across six European markets. Own campaign strategy, messaging, creative direction, localisation, reporting, cross-sell initiatives, conversion, activation, and incentives. Embed consumer sign-up opportunities across merchant touchpoints, collaborate with Hardware and CRM teams, and use acquisition metrics and attribution to optimise channel mix and demonstrate cost-per-customer performance.

Lead and execute IT-focused internal audits, assess IT general controls, cloud security (AWS), and payment-product security. Use data analytics for testing, prepare audit reports, support regulatory reviews, and improve audit methodologies while liaising with senior stakeholders.

Lead end-to-end product design for mobile experiences in the Consumer Bank squad, driving engagement and retention through user-centered design practices.

The Workday Specialist will enhance and configure Workday HCM, support stakeholders in process improvement, manage data accuracy, and provide guidance to users.