Teams at Stanley Black & Decker, Inc.

The Amazon EU Marketing & Content Director leads the eCommerce marketing strategy and content execution across EMEA-ANZ, focusing on regional growth, content governance, performance marketing, data optimization, collaboration with stakeholders, and enhancing customer experience through innovative practices.

Support Product Manager and cross-functional teams to launch and manage automotive hand tools globally. Lead NPD activities, track sales, manage lifecycles, conduct market research, create training materials, coordinate communications, and support inventory and roadmap optimisation.

Handle incoming customer and partner enquiries via phone, email, web and chat; resolve and log cases, perform administrative after-sales tasks, maintain accurate case records in Salesforce, build strong internal and external relationships, and develop product portfolio knowledge.