Teams at SquareTrade

The Customer Experience Manager will lead innovation for customer journey design, ensuring transformation and improvement in customer experience and loyalty while partnering cross-functionally for effective delivery.

Lead FP&A analytics and commercial governance to protect profitability, reduce losses, and strengthen controls. Drive end-to-end AI use cases—from concept to production—using Microsoft Fabric and Azure tools to improve forecasting, scenario analysis, margin visibility, and decision support. Partner with FP&A and stakeholders to challenge assumptions, surface risks, and embed AI-driven FP&A workflows across the business.

The Compliance Manager will drive compliance for product oversight, ensuring regulatory adherence through governance frameworks, training, and risk management.