Jobs at SquareTrade

Lead the delivery of AI-driven analytics solutions within the Partnerships domain using Microsoft Fabric, focusing on execution and change management. Facilitate end-to-end delivery of AI use cases and enhance analytics capabilities across the EU business.

The Customer Experience Manager will lead innovation for customer journey design, ensuring transformation and improvement in customer experience and loyalty while partnering cross-functionally for effective delivery.

The Compliance Manager will drive compliance for product oversight, ensuring regulatory adherence through governance frameworks, training, and risk management.

Manage day-to-day supply chain operations for European repair depots, owning vendor relationships and performance, implementing operational improvements, maintaining KPI dashboards, supporting on-site vendor improvement, resolving escalations, and collaborating with cross-functional teams to deliver efficient, customer-focused claims service.

The Customer Experience Manager leads customer insight frameworks, translates data into actionable insights, and partners across teams to improve customer loyalty and retention.